Privacy Policy

Last updated: 7/24/2025

1. Introduction

Potent Dynamics Autowerks ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email, phone number, address)
  • Vehicle information (make, model, year, VIN, license plate)
  • Service history and appointment details
  • Payment information (processed securely through our payment providers)
  • Account credentials and profile information

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our website
  • Referring website information
  • Cookies and similar tracking technologies

2.3 Third-Party Authentication

When you sign in using third-party providers (Google, Facebook, GitHub), we may receive:

  • Profile information (name, email, profile picture)
  • Account ID and authentication tokens
  • Information you choose to share with us

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and maintaining our services
  • Processing appointments and service requests
  • Managing customer accounts and profiles
  • Sending service updates and notifications
  • Processing payments and generating invoices
  • Improving our website and services
  • Complying with legal obligations
  • Preventing fraud and ensuring security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and providing services
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing activities
  • Withdrawal: Withdraw consent where processing is based on consent

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Potent Dynamics Autowerks
Kiambu Road, opposite Edenville, next to Total
Phone: +254 702 871139
Email: info@potent-dynamics.com